Return Policy
Return Policy
7-Day Return Window
We want you to love your purchase. If you’re not completely satisfied, you may return most items within 7 days of delivery for a full refund.
Return Conditions
To be eligible for a return, items must:
- Be in the same condition as received
- Include all original packaging materials
- Not show signs of use, wear, or damage beyond what existed at the time of sale
- Be accompanied by proof of purchase
How to Initiate a Return
- Contact us at [email protected] within 7 days of receiving your item
- Provide your order number and reason for return
- Wait for return authorization and shipping instructions
- Package the item securely using appropriate materials for fragile antiques
Refunds
Once we receive and inspect your return, we’ll process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged in transit or significantly misrepresented in our listing.
Non-Returnable Items
Due to the unique nature of antiques, the following cannot be returned:
- Items marked “as-is” or “final sale”
- Custom or specially commissioned pieces
- Items damaged due to improper handling after delivery
Damaged or Misrepresented Items
If your item arrives damaged or differs significantly from our description, please contact us immediately with photos. We’ll arrange for return shipping at our expense and provide a full refund or replacement.
Questions?
Contact us at [email protected] or if you have any questions about our return policy.
